Terms and Conditions

Effective Date: [14-Oct-2024]

Welcome to Flitchr, a mobile app designed to help you manage and share your personal and business contacts with ease. By downloading, installing, or using the Flitchr app, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please refrain from using the app.

Your contacts and connections are two of your most valuable assets and Flitchr has been designed to protect them and provide you full control and ownership over such assets.

Privacy Policy of Flitchr was developed to give you ownership and control of your contacts. Both our Terms and Conditions and our Privacy Policy are designed to protect your data and to be straightforward and easy to understand.

In short:

• We never resell personal information about you or your contacts or share it unless necessary for the provision of the service.

• Your data belongs to you, and you will always be able to delete it from our systems.

• Protecting your data is our top priority, and we take significant measures to keep it safe and secure.

• We only keep data to improve the quality of our services and overall efficiency of our operations.

Users of Flitchr acknowledge and accept these terms and conditions.

Definitions

• Flitchr and/or the Owner: Refers to Salaheldin Mahmoud, the sole owner and CEO of the Flitchr mobile application.

• Flitchr mobile application and/or the Application: Refers to the mobile application offered by Salaheldin Mahmoud, as described in the section below.

• Service/s: The service/s provided by Salaheldin Mahmoud via the Flitchr mobile app.

• User/s: The individual/individuals (natural persons) downloading and using the Flitchr mobile app for personal use.

• Terms and Conditions (or Terms): These Terms and Conditions, which constitute a legally binding agreement between the User and the Owner.

• Personal Information: Information stored against a contact, specifically the contact’s name, surname, telephone number, email address, and any other information provided by the user.

• General Information: Other information about a contact, including the contact’s company, industry, seniority, country, and job title.

• Personal Data (or Data): Any information relating to an identified or identifiable natural person.

• Data Processor (or Data Supervisor): The entity authorized by the Data Controller to process Personal Data.

• Data Controller: The entity with the right to make decisions regarding the purposes and methods of processing Personal Data. Unless otherwise specified, the Data Controller is the User.

• Contact Details of Flitchr:

• Dubai Silicon Oasis, Dubai

• United Arab Emirates

• Email: info@flitchr.com

Information about the Flitchr Mobile Application

The Flitchr mobile app allows Users to better manage their business contacts and relationships by organizing contacts, scanning business cards, scanning email signatures, sharing contacts via QR Code, sharing via NFC, setting keep-in-touch reminders, providing digital business cards, exclusively connecting with other Flitchr users, and offering insights and analytics regarding your network.

User Responsibilities

Users are responsible for their own content and that of third parties shared through the Flitchr mobile app. Users confirm that they have all necessary consents from third parties whose data they share and agree to indemnify the Owner for any claims arising from the illegal distribution of third-party content or unlawful use of the Service.

The Owner does not moderate User-provided content but will act if complaints are received or if ordered by public authorities regarding content deemed offensive or illegal.

Rights over Content Provided by Users

The only rights granted to the Owner in relation to User-provided content are those necessary to operate and maintain the Flitchr mobile app.

Content Provided by Third Parties

The Owner does not moderate content or links provided by third parties before publication on the Flitchr mobile app and is not responsible for their availability.

Registration

Users may register by providing the required data in a truthful and complete manner and by accepting the Privacy Policy and Terms in full. Users are responsible for safeguarding their login credentials.

After registering, Users will be asked to import or synchronize their mobile phone address books. By doing so, Users agree to share their contacts with Flitchr and authorize Flitchr to use this data to provide the Service. Flitchr will keep Users’ Personal Information private and confidential.

Paid Services

Flitchr offers additional services and subscriptions for a fee, available to both individual Users and companies.

The fees, duration, and conditions for accounts and paid services are highlighted in the relevant section of Flitchr. The pricing specified concerns personal use of the Flitchr mobile app service. Pricing for business services is determined on a quotation basis under the B2B category.

If Flitchr suspects that a User is using the Application for business purposes, Flitchr may contact the User to suggest upgrading to a business package. If the User declines or does not respond, Flitchr reserves the right to terminate the User’s package immediately without refund or compensation.

Methods of Payment

Flitchr uses third-party tools for payment processing and does not handle any payment information.

Trial Period

If Flitchr offers a trial period, Users will be able to experience, free of charge and for a limited time, some of the paid features. Details of the trial terms will be provided during the subscription process.

Recurring Subscription

Payments begin on the date Users choose a paid subscription or modify an existing payment plan. Subscriptions automatically renew through the selected payment method. Users may cancel automatic renewal at any time by changing their payment preferences. If canceled, Flitchr may terminate the subscription at expiration.

For more information on subscriptions, please refer to the relevant links:

• For Android devices: Google Play Support

• For Apple devices: Apple Support

Right of Withdrawal and Refunds

Requests for withdrawal and refunds are handled by the digital distribution platforms via which Users downloaded the Application, governed by their respective terms.

For iOS devices, refer to Apple’s Terms: Apple Terms

For Android devices, refer to Google’s Terms: Google Terms

Deleting User Accounts and Account Termination

Registered Users can cancel their accounts through the Flitchr interface or by contacting the Owner at any time. Upon cancellation, Flitchr deletes all General and Personal Information provided by the User.

In case of a breach of the Terms, the Owner reserves the right to suspend or terminate the User’s account without notice.

Deleting Contacts

Users can delete contacts from their address book at any time. All information about deleted contacts will also be removed from Flitchr.

Service Provision

The Service is provided “as is,” with no express or implied warranty for accuracy or availability.

Service Interruption

The Owner reserves the right to add or remove functionalities and features, as well as to suspend or discontinue the Service temporarily or permanently. In case of final discontinuation, the Owner will do its utmost to allow Users to withdraw their information.

Service Reselling

Users are not allowed to reproduce, duplicate, copy, sell, resell, or exploit any portion of Flitchr and its Service without the Owner’s express permission.

Indemnity

Users agree to indemnify and hold the Owner and its affiliates harmless from any claim or demand arising out of the User’s content, use of the Service, violation of these Terms, or violation of any third-party rights.

Forbidden Use

The Service shall be used only in accordance with these Terms. Users may not:

• Reverse engineer, decompile, disassemble, modify, or create derivative works based on the Flitchr mobile app.

• Circumvent any technology used by Flitchr to protect content.

• Copy, store, edit, change, or prepare any derivative work of any content provided through the Flitchr mobile app.

• Use automated devices to access or retrieve content from Flitchr.

• Rent, lease, or sublicense the Flitchr mobile app.

• Defame, abuse, harass, or threaten others.

• Disseminate content that is unlawful or inappropriate.

• Promote other platforms or services without consent.

• Impersonate others or create fake accounts.

• Engage in activities that could damage a third party.

• Use Flitchr in any improper way that violates these Terms.

Personal Data Processing

Users acknowledge that with respect to the processing of Personal Data shared via Flitchr, Flitchr acts as Data Processor on behalf of the User, who is the Data Controller. The processing of Personal Data by Flitchr as Data Processor is governed by the Flitchr Data Processing Agreement, which is an integral part of these Terms.

As per the Privacy Policy, Flitchr acts as a Data Controller regarding the Personal Data of Users.

Privacy Policy

For information about the use of their personal data, Users must refer to the Privacy Policy of Flitchr, which is an integral part of these Terms.

Copyright and Other IP Rights

All copyright, trademarks, and other intellectual property rights relating to the Flitchr mobile app are the exclusive property of the Owner or its licensors and are protected by applicable intellectual property laws and international treaties.

Age Eligibility

Users declare themselves to be adults according to their applicable legislation. Individuals under 18 may not use the Flitchr mobile app.

Limitations of Liability

The Owner is liable for damage under contract and in tort to Users or third parties only when such damage is the direct consequence of the activity of Flitchr due to willful misconduct or gross negligence, of the activity of Flitchr.

The User expressly releases and exempts the Owner from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.

Changes to These Terms

Flitchr reserves the right to modify these Terms at any time. Users will be informed of any changes through a notice published within the Flitchr mobile application. Continued use of the Flitchr app after the publication of such changes constitutes acceptance of the new Terms in their entirety.

Assignment of Contract

Flitchr reserves the right to transfer, assign, dispose of by novation, or subcontract all or any rights or obligations under these Terms, provided that the User’s rights under the Terms are not affected. Users may not assign or transfer their rights or obligations under these Terms in any manner without the written permission of Flitchr.

Contacts

All communications regarding Flitchr must be directed to the contact details provided in this document.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be removed, and the remaining provisions will continue to be in effect and enforceable.

Governing Law and Jurisdiction

These Terms, along with any disputes concerning their implementation, interpretation, and validity, are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in the United Arab Emirates.